Unable To Create Receipt For RMAs - An Application Error Occurred (Doc ID 2196170.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Receiving - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


Unable to create receipt for RMAs - results in "An application error occurred. See the incident log for more information."

Error:
An application error occurred. See the incident log for more information.

Steps to Reproduced:

The issue can be reproduced at will with the following steps:
1. Manage Expected Shipments
2. Search for RMA
3. Select expected shipment line
4. click Receive button results in error:
"An application error occurred. See the incident log for more information."

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms