Calculation Error On Eligibility Job. Unexpected Error : ORA-01555: snapshot too old: rollback segment number 81 with name "_SYSSMU81_544916387$" too small (Doc ID 2196970.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Calculation process error on the Eligibility child request :

ERROR
ORA-01555: snapshot too old: rollback segment number 81 with name "_SYSSMU81_544916387$" too small


STEPS
Navigator > Credits and Earnings > Manage Calculation Processes
Parameters :
   Batch Name : JC ED YTD Q2 982016 136p
   Start Date : 2016-01-01 00:00:00
   End Date : 2016-06-30 00:00:00
   Submit for specific compensation plans:

                Compensation Plan                       Number of Participants
                FY 16 EC IS ED Sales Manager                    176
                FY 16 EC IS ED Sales Director                       23
                FY 16 EC IS ED National Account Manager        8
                FY 16 EC IS ED Consumer Account Manager     5

Cause

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