Transaction Status Shows As Roll Up Even After All Process Completed Successfully Due to Preserve Credit Flag
(Doc ID 2197661.1)
Last updated on MAY 01, 2024
Applies to:
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and laterOracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
There are some transactions that remains in Rollup status. Calculation process is not picking up these transactions for commission.
STEPS
1. System Parameter :
Classify After Crediting and Rollup
Crediting is enabled.
Rollup is enabled using Crediting Hierarchy.
2. Manually create a credited transaction
Navigator > Credits and Earnings > Create Credit Transaction
3. Run Classification
4. Run Crediting and Rollup (single job)
5. Import another credited trasnaction for the same transaction number
6. Go through steps # 3 and # 4
7. Manually adjust the credited transaction from step # 2
Navigator > Credits and Earnings > Manage Credit Transaction
8. Run Revert Transaction
9. Go through steps # 3 and # 4
10. Calculate Commission
11. Review the transaction and the credit still shows as Rollup status instead of Eligible
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |