Print Commercial Invoice Report Generates Without Data

(Doc ID 2201791.1)

Last updated on JANUARY 31, 2017

Applies to:

Oracle Fusion Shipping - Version 11.1.11.1.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Inventory Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Shipping

ACTUAL BEHAVIOR
---------------

Ran process Print Commercial Invoice Report by passing the specific Shipment number. The Report got generated but with no data.

EXPECTED BEHAVIOR
-----------------------
The Report should contain the invoice details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Created a Sales Order and Shipped it (International Shipment - Shipped from US and Shipped to Australia).
2. Ran process Print Commercial Invoice Report by passing the specific Shipment number
3. The Report got generated but with no data.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print commercial invoice.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms