Fusion Global Human Resources: Receiving error when opening HCM notifications (Doc ID 2201997.1)

Last updated on DECEMBER 21, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

Receiving error when opening HCM notifications

When opening an HCM notification, I'm getting the error below:


 

ERROR
-----------------------
" Error
An application error occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: HCMDomain, Server Instance: CoreSetupServer_1, Application Name: HcmCoreSetupApp."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open an approval notification


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve transactions

Cause

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