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Reversal Error - AR Receipt (Doc ID 2202117.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Fusion Receivables - Version 11.1.10.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms


One receipt having multiple applications out of which one on-account receipt cannot be reversed.



ERROR
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The cash receipt ID takes precedence over the receipt number.
The receipt amount cannot be less than the sum of the applied and on-account amounts.
REVERSE: User-defined Exception
FND-FND_AS_UNEXPECTED_ERROR
FND-FND_AS_UNEXPECTED_ERROR
Cause: The message, FND-FND_AS_UNEXPECTED_ERROR, can not be accessed.
Action Report this problem to administrator


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Receipt with 0 amount
2. Apply several invoices, credit memos and receipts

3. Action  > Reverse

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reverse receipts.

Cause

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In this Document
Symptoms
Cause
Solution
References


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