Not able to edit Resource information on Manage Users
(Doc ID 2204627.1)
Last updated on JULY 19, 2022
Applies to:Oracle Fusion Sales - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 1.0]
Information in this document applies to any platform.
Nable to edit Resource information on Manage Users
The user record and the resource information are read-only; the organization is displayed and the resource role and reporting manager are blank.
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to My Team > Manage Users
3. Search for and Edit user
4. The resource information is read-only; the organization is displayed and the resource role and reporting manager are blank
Due to this issue, users cannot edit Resource information on Manage Users.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document