Fusion Application - Fusion Payroll - Unable To Delete The Elements (Doc ID 2205944.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

Scenario 1
When attempting to delete an element entry (from the Manage Elements UI while accessing it from Setup and Maintenance Work Area.) the following error occurs.

ERROR
-----------------------
An error occurred while invoking task Manage Elements. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

Scenario 2
When deleting the element from the Payroll Calculation Area the following warning message is returned:

ERROR
-----------------------
The element cannot be deleted because element criteria exist.(PAY-1635185)
Element criteria define eligibility and costing for an element. Delete the element criteria before you delete the element.

STEPS Scenario 1
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance Work Area
2. Select Manage Elements UI
3. Delete the element
4. Error is returned


STEPS Scenario 2
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payroll Calculation Area
2. Select Manage Elements UI
3. Delete the element
4. Error is returned



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms