Territories Not Being Assigned To Opportunities As Expected

(Doc ID 2207377.1)

Last updated on NOVEMBER 27, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

I have setup territories using 'Oracle Sales Cloud: Assigning Territories based on Object Owner (Doc ID 2171470.1)' such that territory is assigned to opportunity based on opportunity owner instead of on territory dimensions. However, the territories don't seem to be getting assigned.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms