Error in Manage Approvals When Using 'Submitter' as Starting Point for Change Order Approvals
(Doc ID 2207784.1)
Last updated on FEBRUARY 05, 2019
Applies to:
Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and laterOracle Fusion Purchasing - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
Approval issue when using 'Submitter' as starting point for Change Order approvals
User is receiving an error when trying to use the approval chain of the 'Submitter' when trying to initiate a PO Change Order.
There are no issues with similar rules that use 'Requester' as the starting point.
However, on submitting PO it followed the correct flow (which was totally different from the 'predicted' flow).
- Assumption is that the Submitter is the person creating the change order and in the rules I have set up any increases in amount should use that person's hierarchy.
- The hierarchy is set up correctly for that person and works correctly in similar requisition approvals but doesnt seem to work for Change Orders.
- From troubleshooting, seems that the hierarchy it is trying to use is that of the Buyer, which is incorrect as that is not the person submitting the change order.
Error
Error occurred while displaying History tree table. Error in evaluating routing slip.
Check the underlying exception and correct the error in the routing slip.
Check the underlying exception and correct the error in the routing slip.
Steps To Reproduce
1. Create Change Order against Purchase Order.
2. Click on Manage approvals.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |