My Oracle Support Banner

Unable to Ship Confirm due to an error: Unable To Obtain a Document Sequence Setup For The Packing Slip (Doc ID 2208144.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Oracle Fusion Shipping - Version 11.1.11.1.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Inventory Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

An error is reported when Ship Confirming a Shipment

The ship confirm process is unable to obtain a document sequence setup for the packing slip to generate a new document number

The issue can be reproduced by executing the following steps:

1. Create a sales order and progress lines on this to Shipping Status
2. Create a Shipment
3. Ship Confirm a line on the Shipment

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.