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FA: SCM: SHIPPING: Ship Confirm Fails With: The ship confirm process is unable to obtain a document sequence setup for the packing slip to generate a new document number (Doc ID 2208144.1)

Last updated on MARCH 10, 2024

Applies to:

Oracle Fusion Shipping - Version 11.13.20.01.0 and later
Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

An error is reported when Ship Confirming a Shipment

The ship confirm process is unable to obtain a document sequence setup for the packing slip to generate a new document number

The issue can be reproduced by executing the following steps:

1. Create a sales order and progress lines on this to Shipping Status
2. Create a Shipment
3. Ship Confirm a line on the Shipment

Cause

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In this Document
Symptoms
Cause
Solution


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