POs Not Automatically Being Sent To Supplier

(Doc ID 2208655.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Supplier Model - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Document Communication

ACTUAL BEHAVIOR
---------------

PO email is no longer being sent to supplier email addresses once a PO is approved/changed. However, it gets sent when going into the PO and using Actions >Communicate for the same email address.

EXPECTED BEHAVIOR
-----------------------
 Purchase Order Email to be sent to supplier upon Purchase Order Approval.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Purchase Order
2. Communication Method is set to Email on PO Header. Supplier Email is provided.
3. Submit Purchase Order for Approval.
4. Notice that Email is not sent to Supplier Email Address.



Cause

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