SSO Not Working With Error: There Was a Problem Accessing The Site

(Doc ID 2208752.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion Application Toolkit - Version and later
Oracle Fusion Financials Common Module Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


 If you are a Software-as-a-Service (SaaS) customer, there are multiple sections in this document that need not be performed by you. Please log a Service Request in My Oracle Support for Oracle to do this for you.

  Customer get following error when accessing fusion application through SSO

There was a problem accessing the site, Try to browse to the site again
If the problem persists, contact the administrator of this site and provide reference number


  Steps to reproduce:

1.  Access fusion application through IDP (Identity Provider) initiated SSO URL

2.  Enter user name and password

3.  user will get an error



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