No Email Notification Being Sent When Transaction Import Completed Using CRM File Import

(Doc ID 2208858.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Oracle Fusion Incentive Compensation - Version and later
Information in this document applies to any platform.


Create an import activity with Import Options to send email notification.
Activate and submit the import activity. 

When the status change to Base Table Upload (ie. it's completed for Incentive Compensation Transaction), user did not get any email notification.

When import activity completes, to send email notification.

The issue can be reproduced at will with the following steps:
Navigator > Credits and Earnings > Import Transactions Using File Based Import ( CRM File Import)
1. Create new import activity
    Object = Incentive Compensation Transaction
    Import Options:
             Notification E-Mail =
2. Fill out the rest of the import activity and ACTIVATE


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