Information On IBM Notes Integration With OSC (Doc ID 2210326.1)

Last updated on DECEMBER 02, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

Customer would like to know if the below usecases can be achieved with Oracle Sales Cloud for IBM notes:

1.2.1. Sales Cloud capabilities within IBM Notes: Using Oracle Sales Cloud for IBM Notes, all e-mails, calendar events, and tasks can be linked to the respective contact, customer, lead, or opportunity within Oracle Sales Cloud. Sales professionals can access customer and sales information within IBM Notes.
1.2.2. Single-click sharing between IBM Notes and Oracle Sales Cloud: When sending a meeting invite or an e-mail, or when setting up a task, a single click on the Share with Fusion button captures the action and updates of Oracle Sales Cloud in the background.
1.2.3. Synchronization of data between Oracle Sales Cloud and IBM Notes: Two-way data synchronization allows sales professionals to have a continuously updated and accurate 360-degree view of Sales Cloud data changes.
1.2.4. Synchronization Control Panel: Oracle Sales Cloud for IBM Notes provides synchronization filtering capabilities, enabling sales professionals to synchronize only the most critical data from Oracle Sales Cloud.
1.2.5. Offline access: The transition between online and offline modes of operation allows sales professionals in the field to use the full functionality of the product in an offline mode, and then synchronize the sales data in the next synchronization cycle.
 

Solution

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