Unable to Send PO Punch Out Issue POs Are Not Received By The Vendor

(Doc ID 2211777.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to communicate PO to supplier that is B2B, the following error occurs:

Error
"The Supplier site is enabled for communication using electronic messages but the application was not able to deliver the message..."

B2B shows the following error:

Text Agreement not found for trading partners: FromTP MyCompany, ToTP <name of supplier> with document type PROCESS_PO_007-7.2.1-OUTBOUND.

Steps:

The issue can be reproduced at will with the following steps:
1. create PO
2. submit for approval
3. receive communication failed email


 

Cause

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