Unable to Send PO Punch Out Issue POs Are Not Received By The Vendor
Last updated on MARCH 21, 2018
Applies to:Oracle Fusion Purchasing Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion Purchasing - Version 184.108.40.206.0 and later
Oracle Fusion Self Service Procurement - Version 220.127.116.11.0 and later
Oracle Fusion Self Service Procurement Cloud Service - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
When attempting to communicate PO to supplier that is B2B, the following error occurs:
"The Supplier site is enabled for communication using electronic messages but the application was not able to deliver the message..."
B2B shows the following error:
Text Agreement not found for trading partners: FromTP MyCompany, ToTP <name of supplier> with document type PROCESS_PO_007-7.2.1-OUTBOUND.
The issue can be reproduced at will with the following steps:
1. create PO
2. submit for approval
3. receive communication failed email
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms