Contract Clause Is Pending Approval With The Error Error In Routing Slip (Doc ID 2212526.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Fusion Enterprise Contracts - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Contract Authoring

contract clause is pending approval with the error Error in routing slip

Error in routing slip. The task is assigned to an invalid user /task:task/task:payload/task:Submitter in realm jazn.com. The routing slip is associated with the task definition default/ContractsCoreApprovalComposite!10233524_24313513/ContractsApproval. Verify that the user is specified correctly in the routing slip in the task definition.

 

ERROR
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""
Error in routing slip. The task is assigned to an invalid user customer_contract_manager_vision_operations in realm jazn.com. The routing slip is associated with the task definition default/ContractsCoreApprovalComposite!10233524_24313513/ContractsApproval. Verify that the user is specified correctly in the routing slip in the task definition .""

STEPS
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The issue can be reproduced at will with the following steps:
1. Manage contracts
2. Search contracts>Approve it
3. error appeared: "Error in routing slip. The task is assigned to an invalid user customer_contract_manager_vision_operations in realm jazn.com. The routing slip is associated with the task definition default/ContractsCoreApprovalComposite!10233524_24313513/ContractsApproval. Verify that the user is specified correctly in the routing slip in the task definition .""

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot approve the clause.

Cause

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