Getting Error While Creating A Saved Search For Contacts (Doc ID 2213339.1)

Last updated on DECEMBER 16, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Accounts, Contacts, Households

Getting error while creating a saved search for contacts.

ERROR
-----------------------
You do not have permission to replace this search: All Contacts

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Contacts
3. From Saved Search dropdown, select Create or Edit Lists
4. In Saved Search dropdown, select "Contact Name"
5. Click Save
6. Change Name to "All Contacts"
7. Click OK and the error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot created a new saved search.

Cause

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