Import Supplier Process Does Not Complete - Process Stays In Wait Status (Doc ID 2215123.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Fusion Supplier Model Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Supplier Model - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

 

Import Supplier
Import Supplier process stays in WAIT and is never completed when you submit the process with the following parameters:
argument1 = ALL
argument2 = NO
Logs show that the system is attempts to process a rejected record and does not move to the next record.

Steps to Duplicate:

The issue can be reproduced at will with the following steps:
1. Go to File Import and Export and upload the import template file/populate the POZ_SUPPLIER_INT table
2. Process the imported file
Go to Scheduled Processes and schedule a new process, select Load Interface File for Import
Select the Import process
Select parameters
argument1 = ALL
argument2 = N
Submit
3. Review the status of the schedule
In the Scheduled Process page, press Refresh
Notice that the status of the process is WAIT and the process never completes.


Cause

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