Address Verification response merges Address Line 1 and Address Line 2 (Doc ID 2217487.1)

Last updated on DECEMBER 23, 2016

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.12.0.0.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

ACTUAL BEHAVIOR
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When an Address is submitted for Address Verification, the response address has merged Address Line 1 and Address Line 2

EXPECTED BEHAVIOR
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Address Line 1 and Address Line 2 need to maintain as separate lines.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new address
2. Address is submitted to the AV DaaS provider.
3. Response is received.
4. Address Lines 1 & 2 are merged.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot maintain integrity of data for address.

Cause

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