Department Search Using the Criteria "Starts With" is not Returning Results

(Doc ID 2220446.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
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No search results when searching for a Department using the criteria "Starts With."  The search results are returned when using the search criteria "Contains." This issue occurs when searching within Workforce Structures and Person Management. All departments are prefaced with a numeric code.


EXPECTED BEHAVIOR
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Expect Starts with search to work.

STEPS
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The issue can be reproduced at will with the following steps:
The following steps were performed for Workforce Structures:

1 Navigate to Workforce Structures
2 Select Departments tab
3 Enter the number "0" in the search field
4 Select Search and "No Results Found"
5 Change search criteria to Contains
6 Enter the number "0" in the search field
7 Select Search and search returns all rows that contain the number "0"

The following steps were performed for Person Management:

1 Navigate to Person Management
2 Search and select employee
3 Select Edit and Update
4 Enter Action = Transfer and select OK
5 Select Search for Department
6 Enter the number "0" in the search field
7 Select Search and "No Results Found"
8 Change search criteria to Contains
9 Enter the number "0" in the search field
10 Select Search and search returns all rows that contain the number "0"

Cause

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