Not All Values In Recievables Payment Terms Are Visible In GUI (Doc ID 2220808.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

== Product: Oracle Fusion Receivables (2375) ==
===============================================
PROBLEM STATEMENT
=================
Some sales require a large number of different payment terms. Our shared service center have alerted us today, that not all of these values are visible in the user interface.
We have compared 98 Days which is visible, with 99 Days which is NOT visible, and we cant see how they are different.

Switching to another business unit, it is the same problem, only a certain amount of values are visible

STEPS TO REPRODUCE
==================
1. Navigate to Create receivables transaction page
2. enter the BU and customer information
3. Open the payment term LOV
4. The active payment term 99 Days cannot be seen

EXPECTED BEHAVIOR
=================
The payment term 99 Days should appear in the LOV

BUSINESS IMPACT
===============
Due to this issue the customer cannot use this payment term

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms