Not Able To Find Business Unit BU Specific Roles in Identity Manager OIM (Doc ID 2222627.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Can not find the external roles (eg. Incentive Compensation Manager TEST BU) in Identity Manager ( OIM ) to assign to implementation user.

ERROR
Unable to find the Business Unit Roles in OIM


STEPS

Navigator > Setup and Maintenance
1. Create Business Unit "TEST BU"
2. Assign Incentive Compensation business function to business unit
3. Task: Verify Role Generation (APM)
    ... see Incentive Compensation Application Administration TEST BU
              Incentive Compensation Manager TEST BU
              Incentive Compensation Plan Administrator TEST BU
              Incentive Compensation Analyst TEST BU
4. Task: Provision role to implementation user ... this launches Identity Manager (OIM)
5. In OIM, query up User = Test Manager User
    Go to Roles, click on Assign
    Search Display Name = Incentive Compensation Manager TEST BU ... do not see any results.
6. Run Navigator > Tools > Scheduled Processes > Schedule New Processes > job : Send Pending LDAP Requests
7. Check in OIM again and still do not see these external roles.

OR

1. Create a provisioning rule that defaults in one of these roles (eg. Incentive Compensation Manager TEST BU)
2. Create new user in Manage Users and see the autoprovision role included this role
3. Run Send Pending LDAP Requests job
4. Check in OIM and search for the user. The roles that were assigned did not include this role.

 

BUSINESS IMPACT
Due to this issue, users cannot assign the security roles related to Business Unit created.

Cause

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