Product Status Update Not Reflecting For Custom Fields (Doc ID 2225869.1)

Last updated on JANUARY 23, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Sales, Sales Catalog

ACTUAL BEHAVIOR
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After inactivating Product is not appearing in the list for OOTB fields.

EXPECTED BEHAVIOR
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Product should appear in the list for OOTB fields.

STEPS
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The issue can be reproduced at will with the following steps:
1. Product Information Management-> select Item-> change status to 'Inactive'
2. Opportunities
3. Search Product

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Product is not appearing in the list for OOTB fields.

Cause

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