My Oracle Support Banner

An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM (Doc ID 2226985.1)

Last updated on MARCH 25, 2019

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

We are getting below error reason while we are trying to merge through Duplicate Resolution Request:
"An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM"

ERROR
-----------------------
"An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM"
"An error occurred when running the merge service. Check the server log file for more information.: null"

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.