An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM (Doc ID 2226985.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

We are getting below error reason while we are trying to merge through Duplicate Resolution Request:
"An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM"

ERROR
-----------------------
"An error occurred when running the merge service. Check the server log file for more information.: DeduplicationAM"
"An error occurred when running the merge service. Check the server log file for more information.: null"

Cause

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