Getting System Down Message and Can Not Perform Payments (Doc ID 2227591.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

User keep getting system down message and can't perform payments functionality throughout the day.
While trying to create a payment the screen shows the Cloud systems down message.

ERROR
Server not available


STEPS
Navigator > Payments > Create Worksheet

Cause

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