Fusion Payroll: PAY-1635723 Error When Updating a New Segment Created for the Element Information EFF

(Doc ID 2230152.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.


User created a new segment in the Element EFF to store information for auditing purposes.
User can now see the segment, but when trying to add information to the segment, receive the error.


The information type is missing or invalid. (PAY-1635723)
Extra information types must be defined as descriptive flexfields before they can be used.


The issue can be reproduced at will with the following steps:

1 – Login as a user with HR Admin privileges
2 – Welcome Page > Payroll > Payroll Calculations – Select Manage Elements
3 – Click Edit > Update or Correct (same behavior in either case)
4 – Navigate to Element Information EFF section and enter value in new field.
5 – Click Save. Receive the error


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms