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Unable To Fetch Sales Cloud Fields While Integration (Doc ID 2234590.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, CX Integration


Customer had enabled integration with OSC via previous SR
Customer setup up Eloqua configuration for OSC
The connection was successfully made.

When customer tries to select OSC fields for mapping, customer gets an error:
"Oracle Sales Cloud Login Falied".


Cause

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