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Fusion Global Payroll: Payslip Process Completed Successfully but Several Employees Payslips Missing From View Payslip (Doc ID 2236622.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Payslips for 1/27/2017 Missing from View Payslip for a few employees.
Other employees in the same location are able to view their payslip.

If try to access the file from Generate Payslips action get Error:


The issue exists with a few random employees for the 1/27/2017 pay period.

Same issue happened several pay periods ago with different employees.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. View Person Process Results
2. Click on Payslip run
3. Click on PDF file name
4. Get error.

Cause

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