My Oracle Support Banner

Fusion Global Payroll: Payslip Process Completed Successfully but Several Employees Payslips Missing From View Payslip (Doc ID 2236622.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.


Payslips for 1/27/2017 Missing from View Payslip for a few employees.
Other employees in the same location are able to view their payslip.

If try to access the file from Generate Payslips action get Error:

The issue exists with a few random employees for the 1/27/2017 pay period.

Same issue happened several pay periods ago with different employees.

The issue can be reproduced at will with the following steps:
1. View Person Process Results
2. Click on Payslip run
3. Click on PDF file name
4. Get error.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.