Talent Profile Approval Not Working Properly - getting a notification like : FYI:Profile Approval Request has been approved but could not be processed - Service Exception FYI (Doc ID 2239868.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Human Resources - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Talent Profile Approval not working Properly

There is configured an approval process for the talent profile.

Once a transaction has been submitted then it goes for approval however the approver is not getting the notification and the initiator gets the notification which says "FYI:Profile Approval Request has been approved but could not be processed - Service Exception FY".

Cause

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