Purchasing Document Approvals: Several Orders Entered Via FBDI Are Automatically Rejected And An Incident Is Created

(Doc ID 2240996.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


Purchasing Document Approvals

Several Purchase Orders created via File Based Data Import (FBDI) are rejected automatically and an incident error is recorded.

An application error occurred in your request for approval. Contact your help desk. (PO-2055362) Details: Your help desk can use the following information to obtain a more detailed description of this incident: Incident ID: 516, Server Domain: ProcurementDomain, Server Instance: soa_serverHA, Application Name: PrcPoApprovalComposite.

The issue can be reproduced at will with the following steps:
1. Creates PO using FBDI, (no PR was associated)
2. Submit PO for approval
3. PO rejects automatically, when it should autoapprove based on the rules.

The issue has the following business impact:
Due to this issue, users cannot approve Purchase Orders.


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