Error When Reinstall - Recursion too deep: the stack overflowed (Doc ID 2246269.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Microsoft Outlook

When attempting to reinstall product,
the following error occurs.

ERROR
-----------------------
Recursion too deep: the stack overflowed.
C:\Program Files (x86)\Microsoft Office\Root\Office 16\OLMAPI32.DLL

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
• Running the 3.7 installer to install over 3.6
• Running the 3.6 installer and selecting ‘Remove’ to uninstall the current version

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the product.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms