Error When Reinstall - Recursion too deep: the stack overflowed

(Doc ID 2246269.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


On : version, Microsoft Outlook

When attempting to reinstall product,
the following error occurs.

Recursion too deep: the stack overflowed.
C:\Program Files (x86)\Microsoft Office\Root\Office 16\OLMAPI32.DLL

The issue can be reproduced at will with the following steps:
• Running the 3.7 installer to install over 3.6
• Running the 3.6 installer and selecting ‘Remove’ to uninstall the current version

The issue has the following business impact:
Due to this issue, users cannot update the product.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms