Not Receiving E-Mail or Bell FYI Notifications within Cloud Manufacturing

(Doc ID 2246288.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Fusion Manufacturing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Supply Chain Management Common Components - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After running the Process Item Structure Changes to Work Definitions ESS job, no E-Mail or Bell Notification is generated

EXPECTED BEHAVIOR
-----------------------
Expecting email and bell icon notifications for the manufacturing engineer.


The issue can be reproduced with the following steps:
1) Create an item with item structure and an active work definition.
2) Change the quantity on the item structure.
3) Run the job - Process Item Structure Changes to Work Definitions.


Cause

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