B2B Business Message Status MSG_WAIT_FA (Doc ID 2246855.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When trying to send Purchasing document to Supplier, the Business Message state should be in MSG_Complete state then only the Supplier(Staples) will receive the Purchasing document. Instead the Business Message state is 'MSG_WAIT_FA'.

The issue can be reproduced at will with the following steps:
1. Setup Punchout supplier.
2. Setup B2B documents, channels and partner.
3.send Purchasing document to Supplier
4. the Business Message state should be in MSG_Complete state then only the Supplier(Staples) will receive the Purchasing document but We are receiving Business Message state as 'MSG_WAIT_FA'.

Due to this issue, users cannot send PO to Suppliers.

Cause

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