Salesperson Cannot See Custom Objects (Doc ID 2254251.1)

Last updated on JULY 11, 2017

Applies to:

Oracle Fusion Sales - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Salesperson cannot see custom objects

active user with
- Person Type 'Employee',
- no Job,
- Resource Role 'Salesperson'
cannot see the pages related to custom objects. In fact it is only provisioned with the 'Employee' roles.

On the other side, active user with
- Person Type 'Employee',
- Job 'Customer Administrator' (as defined here: https://docs.oracle.com/cloud/latest/salescs_gs/FASMC/FASMC1978971.htm#FASMC1978971)
- Resource Role 'Sales Administrator'
can see the pages related to custom objects. In fact it is provisioned with several more roles than the Salesperson above: Sales Analyst, Sales Administrator, IT Security Manager, Employee, Application Implementation Consultant, Application Diagnostics Administrator.

Which role should the Salesperson be granted that allows him/her to interact with pages related to custom objects only for the sake of business, without granting him/her additional technical or admin privileges?

 

Solution

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