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Balancing Segment Assigned To Ledger Does Not Show In Journal Entry Selection UI (Doc ID 2254455.1)

Last updated on NOVEMBER 20, 2019

Applies to:

Oracle Fusion General Ledger - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.11.1.0 version, Oracle Fusion General Ledger - Other Issues

ACTUAL BEHAVIOR  
---------------
Balancing Segment assigned to Ledger does not Show in Journal Entry preparation  

User is trying to select Company XXXX within a particular ledger and the value of the balancing segment does not show as an option to select within the selected Ledger. The balancing segment has been assigned to the Legal Entity in question, the value just wont show when creating a Journal Entry selection UI.

EXPECTED BEHAVIOR
-----------------------
The Balancing Segment should be shown (available)  when creating a Journal Entry.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Legal Entity
2. Assign a company balancing value to a Legal Entity
3. Try to use the company number
4. Check that is not showing as available

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select Balancing segment as it is not shown as an option to select with the selected Ledger.

Cause

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In this Document
Symptoms
Cause
Solution
References


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