Fusion Payroll: Payroll Checklist Page Does Not Fully Load, Cannot Click on Any Tasks (Doc ID 2258980.1)

Last updated on APRIL 27, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

User is not able to fully access the payroll checklist page.
When user clicks on the Checklist icon under payroll, the page is not fully loading and user cannot click on tasks.


EXPECTED BEHAVIOR

Expect the page to fully load.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to the Payroll Checklist page
2. click on the icon checklist under payroll but then the page is not fully loading and cannot click on tasks.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms