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Replace New Approver In Existing Stuck Expenses (Doc ID 2259131.1)

Last updated on AUGUST 09, 2024

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Expenses - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal


Replace new approver in existing stuck expenses

When the current approver of an Expense Report is terminated without taking any action on the ER approval notification then the document gets stuck in system in the approval stage. This results in many documents pending in approval for long time unless system admin access these notifications and reassign to the new approver or the ER preparer withdraws the expense report and resubmit for approval from his/her new manager.
We are looking out for an option so that the approval notifications are automatically gets reassigned to the new approver when there is a change in the employees' supervisor hierarchy.
 

Solution

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In this Document
Goal
Solution
References


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