Getting Error 504 On Update Multiple Lines in PO (Doc ID 2260835.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Users encountering error 504 when updating multiple lines in a Purchase Order (PO) using copy and paste.

Error
 

A connection to the server has failed.(status = 504)
 
An application error occurred. See the incident log for more information.
An application error has occurred. your helpdesk can use the following information to obtain a more
detailed description of the incident. Server Domain: ProcurementDomain.
Server instance: ProcurementServer_HA, Application Name: ProcurementApp




Steps To Reproduce
1. Navigator: Procurement > Purchasing
2. Task: Manage Orders
3. Search and select a large order with 11 or more lines to update
4. Edit and modify Charge Account or Requester name using copy and paste to other lines
5. After update at least 11 lines, user will encounter reported error.

 

 

Cause

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