Getting Error 504 On Update Multiple Lines in PO

(Doc ID 2260835.1)

Last updated on MAY 03, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version and later
Oracle Fusion Purchasing - Version and later
Information in this document applies to any platform.


Users encountering error 504 when updating multiple lines in a Purchase Order (PO) using copy and paste.


A connection to the server has failed.(status = 504)
An application error occurred. See the incident log for more information.
An application error has occurred. your helpdesk can use the following information to obtain a more
detailed description of the incident. Server Domain: ProcurementDomain.
Server instance: ProcurementServer_HA, Application Name: ProcurementApp

Steps To Reproduce
1. Navigator: Procurement > Purchasing
2. Task: Manage Orders
3. Search and select a large order with 11 or more lines to update
4. Edit and modify Charge Account or Requester name using copy and paste to other lines
5. After update at least 11 lines, user will encounter reported error.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms