Performance Slow to Query Earnings from the Application. (Doc ID 2263837.1)

Last updated on MAY 09, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

This is happening on a new implementation instance or after running transaction purge process.
User just imported a large volume of data and ran process through calculation.
When trying to query the earnings for a specific transaction number, it takes a long time to return the results.


EXPECTED BEHAVIOR
The search result should return within a few second so user can validate the earnings.

STEPS
Navigator > Participant Assignments > Select Participant > Manage Earnings (eg. Transaction Number  = 3MZBN1U7OHM104291)
 
BUSINESS IMPACT
Due to this issue, users cannot validate earnings via the UI.

Cause

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