Account Name Not Listed In Notification

(Doc ID 2266748.1)

Last updated on MAY 23, 2017

Applies to:

Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


Customer has configured some workflow notificiations for Account object. Randomly, Approval Notifications will not include the name of the account.
Opening the notification does not show a name or an id of the account, so there is no way to determine which account the notification is for.

Checking bell notifications. Randomly the account approval notification will not show an account name


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms