Escalation function in WorkFlows (Doc ID 2266952.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.12.1.0.0 version, Global Human Resources

Request your help in understanding the following function under Escalation function in Work Flows.

1) Can Escalate, Expire and Renew work together i.e can I have all the three configured at the same time or i can have only one at a time for a workflow. to substantiate for a particular business process can i have only one of them ( escalate, Expire and Renew ) or can i have all of them.

2) number of days specified for escalation – is it calendar days or business days for escalation?

3) Does the escalation happen automatically after the days mentioned in the settings or it has to be manually triggered ?

4) If request expires, is the initiator informed?

5) Can we not only expire a transaction after 30 days, but also send a notification? Can it auto-reject?
 

Solution

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