How to hide unwanted objects on Exchange synched mobile phones - Enable Outlook Storage (Doc ID 2269131.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Fusion CRM for Microsoft Outlook - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

How to prevent Exchange synched mobile phones to receive OSC objects as broken contacts?

When using at the same time OSC for Outlook Add-in and a mobile phone linked to the Exchange server using Active Sync, OSC objects appear on the phone as broken contacts.

References:
Use Exchange based email account on different devices together with Oracle Sales Cloud for Outlook Add-in (Doc ID 2098856.1)
Why do Leads, Customers and Opportunities created via Oracle Sales Cloud Outlook appear in the "Contacts" list on Apple, BlackBerry and Android Mobile Devices? (Doc ID 1501849.1)

Solution

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