PDF Is Not Opening In Approval Notification

(Doc ID 2270658.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal


PDF Not Opening In Approval Notification

There is  a number of purchase orders (POs)  that the PDF attachment does not link to the approval notification.


The following message is displayed in the notification:

An error occurred while copying document attachments to this notification. Contact your procurement application administrator.

If you review  the purchase order report PDF in Procurement > Manage orders > Select the order > View PDF, the following error is returned:

The file was not downloaded or was not downloaded correctly.


Error: Client received SOAP Fault from server : PublicReportService::generateReport for reportAbsolutePath [Procurement/Purchasing/PurchaseOrderReport.xdo] failed: due to oracle.xdo.XDOException: java.lang.reflect.InvocationTargetException
 

Solution

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