Remote Region Error When Trying To Add Multiple Operators And Conditions To A Single Rule

(Doc ID 2271793.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Purchasing - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Manage Purchasing Document Approvals
Receiving a remote region error when trying to access the setup task Manage Purchasing Document Approvals. This error only occurs when trying to add multiple operators and conditions to a single rule. In the past, the instance needed to be bounced in order to resolve this issue.

An error message is returned:

ERROR
Unable to retrieve content. Additional information for 'Remote Region error #8'
An error occurred while invoking task Manage Purchasing Document Approvals. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to task Manage Purchasing Document Approvals > Edit Rules
2. Add multiple operators and conditions to a single rule
3. Get remote region error
 


Cause

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