Fusion Global Payroll: Balance Initialization Failed with ORA-01422: Exact Fetch Returns More Than Requested Number of Rows

(Doc ID 2272225.1)

Last updated on MAY 31, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When validating a balance initialization, with no payrolls run, in a fresh pod, the system produces the following error:
ORA-01422: exact fetch returns more than requested number of rows

The employees are not spread across multiple files. When isolated in individual files, the person still errors.

From 1 million of records for initial balance upload 20K records failed with this error. They did same load in another pod and did not have this issue.

No log file is produced during the validation process.

ERROR
-----------------------
ORA-01422: exact fetch returns more than requested number of rows

Cause

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