Participants Are On Role and Pay Group but Not On Compensation Plan (Doc ID 2272611.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Participant assigned to a role is not showing the assigned compensation plan.


STEPS
Assigning the role associated to a compensation plan to a participants works as expected if done manually via the application UI.
1. Create Compensation Plan "Simple Plan 1" with start date 2014-01-01, no end-date
2. Create Role "Simple Comp Plan Role"
3. Create Pay Group "Simple Pay Group" and assign role "Simple Comp Plan Role"
    Note: Pay group has start date 2014-01-01, no end-date
             Role Assignment also has start date 2014-01-01, no end-date
4. Assign role to participant "Rep1" via Participant Snapshot
    Note: Participant Active Start Date is 2013-01-02
            For role assignment, change Role Start Date to be 2014-01-01 , no Role End Date
5. Confirm able to see the Pay Group assignment for the participant
6. Navigator > Participant Assignments > Manage Compensation Plans "Simple Plan 1"
    Add Role "Simple Comp Plan Role" with start date 2014-01-01, no end-date
7. Check Participant Snapshot ... confirm did NOT see the compensation plan assigned
8. Run Deploy Compensation Plan (Request_id 245166)
9. Review Participant Snapshot and confirm able to see the comp plan assigned

Issue is reproduced when using webservice to assign the role to the participant.

Sample payload :
soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:typ="http://xmlns.oracle.com/apps/incentiveCompensation/cn/participants/participantSetup/publicService/participantServiceV2/types/"
xmlns:par="http://xmlns.oracle.com/apps/incentiveCompensation/cn/participants/participantSetup/publicService/participantService/">
<soapenv:Header/>
<soapenv:Body>
<typ:assignRoleToParticipant>
<typ:participantRole>
<par:BusinessUnitName>IC Support BU</par:BusinessUnitName>
<!--Optional:-->
<par:RoleName>Simple Comp Plan Role</par:RoleName>
<!--Optional:-->
<par:ParticipantName>Rep1</par:ParticipantName>
<!--Optional:-->
<par:AssignmentStartDate>2014-01-01</par:AssignmentStartDate>
</typ:participantRole>
</typ:assignRoleToParticipant>
</soapenv:Body>
</soapenv:Envelope>

 

Cause

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