Outlook: Mails Created And Shared From Outlook Are Not showing in OSC SUI (Doc ID 2274146.1)

Last updated on JUNE 10, 2017

Applies to:

Oracle Fusion Sales - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Created 2 emails and shared them with an Account record.
Created 2 tasks and shared them with the same Account record.

Tasks have been synced successfully and are visbile in OSC SUI. Why aren't the emails showing up in OSC web application?
 

Solution

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