Remote Region Error #9 When An Operator is Added Into An Approval Rule

(Doc ID 2276661.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Purchasing Setup

Remote Region error #9 when I try to add an Operator into an Approval Rule


ERROR
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“Unable to retrieve content. Additional information for "Remote Region error #9":
An error occurred while invoking task Manage Purchasing Document Approvals. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.“

STEPS
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The issue can be reproduced at will with the following steps:
1. Manage Purchasing Document Approvals > Select a line > Click on Edit Rules > In “Edit Approval Rules” screen > Igo to “Condition” and when in “Condition” and try to create the following condition: When cost center = D1 AND (Document slyle = Style1 or Style2) apply rule.
2. Remote region error appears when more than one operator is selected



Changes

 

Cause

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