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Oracle Fusion Benefits: Receiving Attribute Phone Type In Phone EO Is Required While Exiting the Phone Number Entry Screen (Doc ID 2280113.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a Contacts Phone Number in Benefits Self Service, the following error occurs.

ERROR
-----------------------
*Attribute Phone Type in Phone EO is Required
*Attribute Phone Number in Phone EO is Required


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Benefits Self Service
2. Add a contact
3. Attempt to add a Phone Number to the contact
4. Receive the error

BUSINESS IMPACT
-----------------------
Phone numbers cannot be added to contacts

Cause

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In this Document
Symptoms
Cause
Solution


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